Privacy policy

Effective Date: 5 April,2025

At HomeIndustrial, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase from us. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect two types of information from you: Personal Information and Non-Personal Information. Personal Information includes data that identifies you, such as your name, email address, phone number, shipping and billing addresses, and payment details (e.g., credit card or PayPal information). Non-Personal Information is data that doesn't directly identify you, such as your IP address, browser and device type, pages you visit on our site, and cookies, which are small files that help us enhance your experience.

2. How We Use Your Information

We use your information to process your orders, deliver your purchases, confirm your orders, and send you shipping updates. Additionally, we use it to improve your experience on our site, personalize your shopping experience, send you updates (including promotions and new product information if you've subscribed), and assist with customer support if you have any questions or feedback.

3. How We Protect Your Information

We take security seriously and use encryption to protect sensitive information like payment details. We also limit access to your information to only those who need it to process your orders or assist with customer service.

4. Sharing Your Information

We never sell your personal information. However, we may share it with trusted service providers who help us with shipping, payments, and customer support. We may also share your information if required by law to comply with legal requests or protect our rights.

5. Cookies and Tracking Technologies

We use cookies to improve your shopping experience. Cookies help us remember your preferences and enhance site functionality. You can choose to disable cookies through your browser settings, but some features of the site may not work correctly if you do.

6. Your Choices

You have control over your personal data. You can request a copy of the information we have about you, ask us to update any inaccurate data, and request that we delete your personal information. You can also opt out of receiving marketing emails from us by clicking "unsubscribe" in any email you receive.

7. Links to Other Websites

Our website may include links to third-party sites. We are not responsible for their privacy practices, so we encourage you to read their privacy policies before sharing any personal information.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 15. If we learn we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on our site with a new “Effective Date.” Please check back periodically to stay informed.