Terms and Conditions
Effective Date: [17-07-2025]
These Terms and Conditions govern the purchase of products from Home Industrial, operated by THE EFFECTS SYNDICATE LTD, via our website https://homeindustrial.co.uk and telephone sales. By placing an order, you agree to be bound by these Terms. Please read them carefully as they affect your legal rights.
1. Definitions
“We,” “Us,” or “Home Industrial”: Refers to THE EFFECTS SYNDICATE LTD, the company operating through the Home Industrial website and telephone sales.
“You” or “Customer”: Refers to the individual or business purchasing products from us.
“Products”: Refers to the goods available for purchase via our website or telephone channels, including any related services.
“Order”: Refers to your request to purchase products from us, subject to our acceptance.
2. General Terms
Placing an order constitutes an offer to purchase the specified products.
We reserve the right to accept or decline your order for any reason, including but not limited to availability, pricing errors, or suspicion of fraud.
Orders are confirmed via an order confirmation email after receipt of full payment. Please check the order details carefully.
Full payment is required prior to dispatch.
We accept secure payment methods including major credit/debit cards and online payment gateways.
We strive to provide accurate product information; however, we are not liable for typographical or technical errors. Please review product details before placing your order.
3. Product Information
Product availability may change without prior notice.
If a product becomes unavailable after an order is placed, we will notify you and offer an alternative or a full refund.
We guarantee product quality but are not responsible for issues resulting from misuse, neglect, or normal wear and tear.
4. Pricing and Payment
Prices are subject to change without prior notice. Any changes will be communicated before your order is dispatched.
All prices include applicable taxes unless otherwise stated.
Secure payment methods are used. However, we are not liable for breaches caused by third-party payment processors.
Orders must be paid in full before products are dispatched. We do not offer credit or installment payment options.
5. Delivery
Ensure that your delivery address is complete and accurate at the time of checkout.
Delivery times are estimates and may vary due to external factors such as weather, holidays, or courier delays.
Delivery charges are based on the weight and dimensions of your order and are displayed at checkout.
We are not liable for delays or non-delivery caused by incorrect address information.
6. Returns and Refunds
You may return unused products within 14 days of receiving them, provided they are in original packaging and in resalable condition.
Refunds will be processed in accordance with our Refund Policy, excluding original delivery charges.
Return shipping costs are the responsibility of the customer unless the return is due to our error.
7. Warranty and Liability
Product warranties, if applicable, are outlined in the product descriptions.
Warranty coverage varies by product and may be limited in duration and scope.
We are not liable for any indirect, incidental, or consequential damages resulting from product use, unless otherwise required by law.
8. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising in connection with these Terms will be subject to the exclusive jurisdiction of the UK courts.
9. Changes to Terms and Conditions
We reserve the right to update these Terms at any time. Updates will be posted on our website. Continued use of our website or services after such changes constitutes acceptance of the updated Terms.
10. Contact Us
Website Name: Home Industrial
Company Name: HENRY WOOLWAY DESIGN LIMITED
Company number: 10527726
Address: Thorn Cottage, Farmed Road, Saltash, Cornwall, England, PL12 4JP United Kingdom
Email: sales@homeindustrial.co.uk
Phone: +44 7723346453
Contact Form: Click Here
Customer Service Opening Hours:
Monday to Friday 9:00 AM to 5:00 PM London (GMT)
Respond Hours: We try to respond within 24 hours