Terms of Service

Introduction

These Terms and Conditions govern the purchase of products from Home Industrial via our website and telephone sales. By placing an order with us, you agree to be bound by these Terms. Please read them carefully as they affect your legal rights.

Definitions

We, Us, or Home Industrial refers to the company operating through the website https://homeindustrial.co.uk and telephone sales. You or Customer refers to the individual or business purchasing products from us. Products means the goods sold through our website or telephone channels, including any related services. Order is your request to purchase products subject to our acceptance.

General Terms

When you place an order, you offer to purchase the specified products. We reserve the right to accept or reject your order for reasons including product availability, pricing errors, or suspected fraud. Upon receipt of your order and payment, we will send an order confirmation email detailing your purchase. Please ensure all details are accurate. Full payment is required before dispatch. We accept various payment methods, including credit/debit cards and secure online payment gateways. We aim to provide accurate product information but are not liable for any errors. Please review product details carefully before ordering.

Product Information

Product availability is subject to change without notice. If an item is unavailable, we will notify you and offer alternatives or a refund. We supply high-quality products but are not responsible for defects arising from misuse, normal wear and tear, or neglect.

Pricing and Payment

Prices may change without prior notice. Any price change will be communicated before dispatch. Accepted payment methods include credit/debit cards and secure online payments. We use secure processing but are not liable for breaches caused by third-party payment providers. Payment must be made in full before dispatch. We do not offer credit or installment plans.

Delivery

Please ensure your delivery address is accurate and complete at checkout. Estimated delivery times are provided, but delays may occur due to unforeseen circumstances such as weather or logistical issues. Delivery charges are calculated based on order weight and dimensions and are displayed at checkout.

Returns and Refunds

You may return unused products within 14 days of receipt, in original packaging and condition. Refunds will be processed as per our refund policy, excluding delivery charges.

Warranty and Liability

Product warranties, if any, are detailed in the product description. Warranty terms vary by product. Except as provided in these Terms, we are not liable for damages or losses resulting from product use. We exclude liability for indirect or consequential damages.

Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes will be resolved under UK law.

Changes to Terms and Conditions

We may update these Terms at any time. Changes will be posted on our website. Continued use of our services constitutes acceptance of the updated Terms.