Shipping Policy

Shipping Address

Orders are shipped to the address provided by the customer at the time of checkout. Please ensure all delivery details are correct to avoid delays.

Order Tracking

Once your order ships, you will receive a confirmation email containing tracking details so you can monitor your parcel’s progress.

Order Cut-Off Time

All orders placed before 2:00 PM Greenwich Mean Time (London) on a working day are processed the same day. Orders placed after the cut-off will be dispatched the next working day.

Handling Time

Our standard handling time is 0–1 business day from order confirmation.

Transit Time

After dispatch, orders are typically delivered within 2–4 working days, depending on location and courier performance.

Total Delivery Time

Total delivery time = Handling time + Transit time
Estimated total: 2–5 working days

Product Condition

All products sold are brand new and in original condition at the time of dispatch.

Our Delivery Partners

At Home and Industrial, we work with trusted and reliable courier services to ensure your order arrives safely and on time. Our delivery partners include:

DHL

FedEx

Evri

UPS

We carefully select our partners to ensure your products are delivered with care, speed, and accuracy.

Failed Delivery & Address Issues

Please ensure your shipping address is complete and accurate. We are not responsible for delayed or lost packages due to incorrect or incomplete addresses.
If delivery is unsuccessful, couriers may leave a card or attempt redelivery. Please follow courier instructions or contact us for assistance.