Privacy Policy

At Home Industrial, We don’t only provide the finest quality products but also take complete care of your privacy. Our main aim is to enhance our brand loyalty which is mainly possible by providing the customers with whatever they require. Safeguarding the privacy of customers is also thein main concern which is completely important for us. Below is the privacy policy, which outlines the important aspects of how your data is collected and how confidentiality is maintained.

Data Collection

Data collection take place when you interact with us while buying our products or accepting our cookies:
The data collected is of below types:

Personal Details: It includes name, email address, residential address, phone number, and payment information. The customer fill the information willingly as these are must to make any purchase.

Usage Details: The data is collected based upon your interactions with our site and services, including your browser type, operating system, IP address, and cookie information. We collect this data solely to improve your interface experience with our site.

Data Utilization

Data collected is utilized for below purposes:

Order Processing: The data collected is used when your order is being fulfilled. The purpose of using data is to make sure that the product is delivered at right time to the right person at exact address to avoid any inconvenience. Coordination with you about your order status, delivery, and any issues happens through your data.

Customer Support: To sort ypur queries regarding product type, dispatch, tracking etc. Our customer support team is active and readily available to listen to you and offer best of what they can offer you to close your concerns and sort you issues.

Email Updates: We may send you notifications of any change in our policies or any update in product via email. Its upto you if you don’t wish to get these notifications, you can unsubscribe at any time.

Service Improvement: We may use your data to improve your experience of using our site offering you exactly what you are looking for without any hassle. Data used for above mentioned is of website usage and gathering feedback type.

Data Sharing

We do not share your information with any unauthorized person or selll your information. However, your data is shared for proceeding with below:

Trusted Partners: To fulfill the process, we have various partners, including payment processors, couriers, and other service providers, who help us in delivering our products and services. These partners are trustworthy and are obliged to take complete responsibility of protecting your personal information and use it only for assigned task.

Regulatory Authorities: In specific cases, we may be required to open up your data to regulatory authorities, law enforcement agencies, or other government bodies. This may include obeying court orders or other legal applications.

Cookies and Tracking

To enhance your experience with our site, we use cookies which works by your consent only. There tracking softwares which are used by your will to track your activity on our site and offering you best services. This activity help us understand your interest and make data-driven decisions.

Your Rights and Choices

You have the right to:

Access Your Data whenever you require. To do so, you have to generate a request , after reviewing and verifying your request you will get copy of your personal info recorded in our system.
Rectify errors: If you find any mistake in our recorded data, you can request to amend specific error
Withdraw Consent: You can unsubscribe certain data uses, such as marketing compaigns, at any time.

Not process data: You can limit us not to use your data at some circumstances by intimating us.

Data Removal: Your data can be deleted although we may need to keep specific details for legitimate business or regulatory concerns.

Measures for Maintaining Confidentiality

We offer various measures to protect your privacy, including:

Encryption: We use encryption to protect your data

Access Controls: Only authorized persons have given access controls.

Data Backup: Data is regularly backed up to avoid any mishap