Frequently Asked Questions:

Where do you ship to?
A: We currently ship orders exclusively within the United Kingdom.

What are your shipping times?
A: Orders placed before 2:00 PM (GMT) on working days are dispatched the same day. Delivery usually takes 2–4 working days after dispatch.

How much does shipping cost?
A: Shipping costs are calculated at checkout based on your order size and destination. We offer a flat rate of £0.00 for deliveries within the UK.

How can I track my order?
A: Once your order is dispatched, we will email you a tracking number so you can follow your parcel’s progress.

What payment methods do you accept?
A: We accept major credit and debit cards, as well as secure online payment gateways.

Who pays for return shipping?
A: If the return is due to an error on our part (wrong or damaged item), we cover the return shipping costs. For change of mind returns, the customer is responsible for return postage.