FAQs - Home Industrial

Frequently Asked Questions

We currently ship orders exclusively within the United Kingdom.

Orders placed before 2:00 PM (GMT) on working days are dispatched the same day. Delivery usually takes 2–4 working days after dispatch.

Shipping costs are calculated at checkout based on your order size and destination. We offer a flat rate of £0.00 for deliveries within the UK.

Once your order is dispatched, we will email you a tracking number so you can follow your parcel’s progress.

We accept major credit and debit cards, as well as secure online payment gateways.

If the return is due to an error on our part (wrong or damaged item), we cover the return shipping costs. For change of mind returns, the customer is responsible for return postage.

Contact Us

Website: Home Industrial

Company Name: HENRY WOOLWAY DESIGN LIMITED

Company Number: 10527726

Address: Thorn Cottage, Farmed Road, Saltash, Cornwall, England, PL12 4JP United Kingdom

Email: sales@homeindustrial.co.uk

Phone: +44 742 991 8868

Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)