Effective Date: 09/03/2025
At Home Industrial, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you use our website, make a purchase, or contact us for support. By visiting our site or using our services, you agree to the practices described below.
1. Information We Collect
We collect the following types of information:
- Personal Details: Name, email address, phone number, shipping and billing addresses, payment information (e.g., credit/debit card).
- Order Information: Products purchased, transaction history, and payment method.
- Technical Data: IP address, browser type, device type, and browsing behavior via cookies and analytics tools.
2. How We Use Your Information
Your information helps us:
- Process and fulfill your orders
- Provide order updates and respond to inquiries
- Improve our website, services, and product offerings
- Send you relevant marketing offers (only with your consent)
- Comply with legal obligations
You can opt out of marketing emails at any time via the unsubscribe link or by contacting us directly.
3. Protecting Your Data
We use industry-standard security measures, including:
- SSL encryption for online transactions
- Limited access to your data by authorized personnel
- Regular security monitoring and data protection protocols
While we strive to protect your information, no online system is 100% secure. We recommend safeguarding your passwords and notifying us immediately of any suspected unauthorized access.
4. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with trusted third parties:
- Payment processors
- Courier and logistics providers
- Email marketing platforms (if you subscribe)
- Legal authorities, if required by law
All third parties are contractually obligated to protect your data and use it only for agreed-upon purposes.
5. Cookies & Tracking
We use cookies to:
- Enhance website functionality
- Understand browsing behavior
- Personalize your shopping experience
You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
As a customer, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data (with legal exceptions)
- Opt out of marketing communications
- Request data transfer to another service provider
To exercise any of these rights, contact us at: sales@homeindustrial.co.uk
7. Third-Party Links
Our website may include links to third-party websites. This policy only applies to Home Industrial. We recommend reviewing third-party privacy policies before sharing personal information.
8. Children’s Privacy
Our site is not intended for children under 18. We do not knowingly collect personal data from minors. If we discover that such data has been collected, we will delete it promptly.
9. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Please review it regularly to stay informed.
Contact Information
Business Name: Home Industrial
Address: 2 Greensleeves, Hawthorne Dr, Barnoldswick BB18 6ER, United Kingdom
Email: sales@homeindustrial.co.uk
Phone: +44 7365 009947
Opening Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
Contact Form: Click here
Our team is committed to providing timely, helpful support and will respond to your inquiry within 48 hours.